RISC Networks IT HealthCheck is a turn-key, software-as-a-service IT Operations Analytics platform for systems integrators and solution providers that allows you to quickly build a comprehensive, branded assessment practice. Utilizing IT HealthCheck allows you to help your customers improve the reliability, scalability, performance and optimization of their IT environment, while simultaneously aligning the solutions you provide directly to customers.
IT Solution Providers have real challenges – If you are looking to meet the high expectations of your customers, utilize your engineering resources effectively or you need a single activity to help customers and show them how you can help them ongoing, then you are not alone. At RISC Networks, we are confident that you haven’t seen a platform quite like IT HealthCheck. If you don’t believe us, try it out and make the decision on your own.
5 Reasons Why You Should be Using IT HealthCheck
Build Demand, Grow Your Business
RISC Networks IT HealthCheck will help your business build demand for your services and help your customers solve more problems faster than using network monitoring or other traditional tools. Most of our partners have found that the IT HealthCheck platform strengthens their relationships with their customers.
Solve Customer Problems Faster
The RISC Networks analytics platform conducts over ten million checks on the network and rolls them up into a simple punch list of items that need to be addressed and it maps recommended solutions to those issues. This makes solving problems easier than simply seeing the top 10 talkers that tools like network monitoring.
Strengthen Customer Relationships
Countless solution providers have said that the that results from a single engagement strengthens the relationship with their customers. With the IT HealthCheck engagement, you will deliver documentation and actions that your customers has never had before. They literally will love you for reports you will provide them.
Improve Sales Efficiency
If you send engineers on site to gather configurations or to assess the environment when working with a customer, then you are wasting time. IT HealthCheck allows you to gather far more information and in a shorter period of time than your engineers can accomplish manually.
Provide Results to Your Customers
The amount and level of reporting is just one aspect of the engagement that your customers will love. Over 5,000 businesses have seen the benefits that IT HealthCheck can give them, and many of them have ran it multiple times as it has proven to benefit their organization when trying to solve problems or planning for change.
Areas of Analysis
Core Network Infrastructure
VMware Infrastructure Performance
Data Center & Server Infrastructure
The Tools You Need to be Successful Using IT HealthCheck
Core IT Analysis Report
Comprehensive network assessment report that presents the performance of the customers IT environment, presents all the critical problem areas and maps potential solutions to those issues. This report is invaluable to partners and customers.
A variety of sales and technical training to assist partners in understanding the value proposition of IT HealthCheck engagements, how to sell the concept to customers. Engineers learn about the deployment of virtual appliances and the basic set-up.
Blueprint Data Sheet
Sample of the solution provider branded documentation that your business can use with your customers.
Subscription Intelligence Report
Outlines the performance of your IT HealthCheck subscription over the past 60 days. This includes projected revenues based on the information gathered during the assessments. This report is designed to assist partners understand the value of their assessments.
Operations & Security Guide
Details all relevant operational and security best practices for the IT HealthCheck engagement, and outlines what and how the data will be captured and stored in the cloud. It also outlines the level of security that will be adhered to during the engagement.
Statement of Work Template
Sample statement of work (SOW) template for the IT HealthCheck engagement, provides details on every aspect of the RISC Networks process.
Pre-Deployment Customer Checklist
This important document is designed to help both your team and your customers team prepare for the IT HealthCheck engagement.
IT HealthCheck Feature List
List of all checks included in the core IT analysis included in basic, professional and enterprise subscriptions.
Customer Success Stories
Dawn Food Products
Dawn Food Products, Inc. began more than eight decades ago as a small, but thriving, bakery in Jackson, Michigan. As a family-owned and operated company, they have grown into an international supplier of high-quality bakery products.
Art Hill, Network Manager of Dawn Foods, seen the need to evaluate IT infrastructure and find the small problems before they became bigger problems.
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